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Launch Fully Branded, Interactive Messages with RCS Messaging

Reach your customers with visually rich, interactive RCS messaging that goes beyond text and drives measurable engagement and conversion.

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3x

Higher cart recovery

28%

Reduction in RTOs

60%

Time saved

Branded Business Profile

Show your logo and brand name in every message to deliver a consistent on-brand experience.

Rich Media Support

Send images, GIFs and videos directly inside messages.

Verified Sender Identity

Send messages from a verified brand profile.

Two-Way Engagement

Let customers reply and interact directly.

Built for High-Performance Campaigns

High-impact broadcast campaigns

Run rich visual campaigns that outperform traditional SMS.

Ready-to-use campaign templates

Launch faster using ready-made messaging templates.

Campaign analytics & performance insights

Track delivery, views and clicks to measure results.

Frequently asked questions

1. Can I run bulk promotional and marketing campaigns with Convertway?

Yes. You can send high-volume email marketing campaigns for promotions, product launches, newsletters, and announcements using saved templates.

2. Does Convertway support automated email flows?

Yes. You can run automated lifecycle flows such as abandoned carts, COD and address confirmation, COD to prepaid, welcome journeys, win-back, feedback, upsell, and scratch-card campaigns.

3. Do I need to verify my domain before sending emails?

Yes. DNS authentication and domain or subdomain verification are mandatory before sending marketing emails.

4. Can I personalise emails at scale?

Yes. Templates support dynamic variables that are mapped before sending to personalize content for every recipient.

5. How do I ensure my emails land in the inbox and not spam?

Convertway provides domain authentication and a structured warm-up approach to help improve inbox placement and long-term deliverability.

Ready to launch your first RCS broadcast?

Create high-impact campaigns using ready-made templates and insights.

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Easily Integrate the Tools You Already Use

Works seamlessly with your store, CRM, and marketing tools like Shopify and more, so your customer data and communication are always in sync.
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Frequently Asked Questions

Still have doubts? Here's everything we think you should know.
Why is SMS marketing important for my ecommerce business?
SMS marketing offers unmatched reach and deliverability. Unlike email, SMS messages are opened within minutes and don’t end up in spam folders. This makes it ideal for time-sensitive offers, transactional alerts, and customer engagement.
What’s the difference between promotional SMS and transactional SMS?
Promotional SMS: Used for marketing offers, discounts, or new product launches, typically sent during specific hours. Transactional SMS: Sent for critical updates like OTPs, order confirmations, or alerts, delivered instantly, 24/7.
How do SMS automation flows help?
SMS automation flows allow you to send messages based on triggers, such as abandoned carts, order updates, or customer birthdays. This ensures timely, personalized communication without manual intervention.
Can I integrate SMS marketing with my CRM or ecommerce platform?
Yes. Our SMS marketing tool integrates seamlessly with Shopify, WooCommerce, Magento, Zoho CRM, and other platforms so that you can manage contacts, trigger messages, and track results in one place.
What is SMS deliverability and how do you ensure high deliverability % and reach?
SMS deliverability refers to the percentage of messages that actually reach recipients’ phones. We use direct telecom routes, DLT-compliant sender IDs, and real-time monitoring to ensure your messages bypass spam filters and reach your audience instantly.
Is SMS marketing compliant with regulations in India?
Yes. We ensure all messages are sent via DLT-registered sender IDs and follow TRAI guidelines for timing, consent, and opt-out options — keeping your campaigns compliant.
How can I measure SMS campaign performance?
Our analytics dashboard shows delivery rates, open rates, click-through rates and conversion tracking so you can measure ROI and optimize future campaigns.
How quickly are SMS messages delivered?
Most SMS messages are delivered within seconds. Transactional messages like OTPs are prioritized for instant delivery, while promotional messages follow TRAI-approved time slots.
Convertway leverage billions of data points monthly, empowering businesses to build stronger customer relationships via SMS, WhatsApp, Email & AI Voice Bot.

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