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Stop Letting WhatsApp Be Just a Chat App

Stop Letting WhatsApp Be Just a Chat App
Turn every ping into a purchase, every reply into repeat business, all from the app your customers open first.

Track. Delight. Retain.

Customers expect more than just a courier link; they want visibility, convenience, and control. With Shipway Delight, you go beyond basic tracking and turn every order status check into a positive brand interaction.

10 Mn
WhatsApp message sent in a month
80% +
Delivery rate on WhatsApp
12.5X
ROI Generated from WhatsApp Campaigns

Your Entire eCommerce Funnel - Powered by WhatsApp

Driving first-time purchases, recovering abandoned carts, or winning back lost customers - Convertway makes WhatsApp marketing work at every stage.

Enagage
Drive more clicks by sending product launches, festive offers, and exclusive deals with rich media content instantly with WhatsApp broadcast campaigns.
Convert
Use personalised, targeted messages to automate reorders, upsells, and review requests with WhatsApp marketing automation flows.
Retain
Use personalised, targeted messages to automate reorders, upsells, and review requests with WhatsApp marketing automation flows.
Support
Offer real-time, human-like support with a WhatsApp chatbot or live agents. Automate FAQs, order tracking, and issue resolution.
Start WhatsApp Marketing

Every Tool You Need to Win Customers on WhatsApp

WhatsApp Broadcast Campaigns
-> Reach thousands instantly with media-rich marketing campaigns on WhatsApp, like carousel, images, PDFs, videos, and more.
-> Add interactive buttons and track clicks with UTM source & medium.
-> Schedule WhatsApp campaigns and maximize reach by up to 20% with WhatsApp Retry.
WhatsApp Catalog
Showcase your product catalog inside WhatsApp and let customers check out instantly with integrated payment gateways.
Multiple WABA Accounts
Manage multiple WhatsApp Business Accounts from a single dashboard.
Custom Automation Flows
Recover abandoned carts, trigger win-back offers, upsell post-purchase, or request reviews automatically. Build personalized automation flows with A/B testing to find what converts best.
WhatsApp Widget
Add a WhatsApp chat widget to your website so visitors can start a conversation instantly, from mobile or desktop.
WhatsApp Blue Tick
Boost trust with an official WhatsApp Business blue tick verification badge.
WhatsApp Chatbot
Automate conversations with ready-to-use chatbot flows for product recommendations, FAQs, returns and support. Build custom chat flows with our WhatsApp bot builder that match your brand tone and logic, no coding needed.
WhatsApp Conversation Panel
Provide instant customer support with WhatsApp. View complete chat history, respond in real time, assign conversations to team members, and use pre-set replies for faster response times. Works seamlessly with WhatsApp bulk messaging and broadcast list campaigns.
Detailed Analytics
Track WhatsApp deliverability, open rates, clicks, conversions, and ROI for every campaign. Optimize your WhatsApp marketing strategy with real data, not guesswork.
Seamlessly Connect With Your Shopify Store & Tools
Convertway integrates with Shopify, CRMs, and payment gateways so you can sync customer data, automate triggers, and personalize conversations - without juggling multiple tools.
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Frequently Asked Questions

Still have doubts? Here's everything we think you should know.
Do I need a WhatsApp Business API to start WhatsApp marketing?
Yes. Convertway uses the official WhatsApp Business API for compliance, better deliverability, and access to advanced features like bulk WhatsApp broadcasts, chatbots, catalog sharing, and payment integrations.
Can I connect my existing WhatsApp Business number to the platform?
Absolutely. You can link your current WhatsApp Business Account (WABA) or register a new one through us, without losing your contacts, chat history, or customer data.
Do WhatsApp marketing messages need approval from Meta?
Yes, all marketing templates require Meta approval. However, Convertway offers a library of pre-approved WhatsApp message templates so you can launch campaigns instantly. Custom templates are usually approved within 30 minutes.
How is Convertway different from the regular WhatsApp Business app?
Unlike the free app, our platform offers WhatsApp automation, detailed analytics, multi-agent access, retargeting, and API-powered bulk messaging. You can also get the green verified tick for brand credibility and trust.
How does Convertway ensure high WhatsApp message deliverability?
We send campaigns via official WhatsApp API routes with intelligent retry logic and SMS fallback for failed deliveries, ensuring your promotional and transactional messages reach customers reliably.
Is it safe to send bulk WhatsApp messages without getting banned?
Yes. Using the official API keeps your account Meta-compliant so you can send thousands of WhatsApp messages per day without risking bans or spam flags.
Can I use WhatsApp for both marketing and customer support?
Yes, you can send promotional broadcasts, COD confirmation messages, abandoned cart reminders, and also manage two-way customer chats, all in one dashboard.
How can I track WhatsApp campaign performance and ROI?
Convertway’s analytics dashboard tracks delivery rates, open rates, click-through rates (CTR), and sales conversions, helping you measure the ROI of your WhatsApp marketing campaigns.
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