📢 Generate Higher Customer Engagement with RCS Marketing on Convertway!

📢 Stop losing 70% of your customers! See our AI Voice Agent handle conversations live on 18th Dec | 4 PM IST.

No Spam. No Engagement Drops. Just Guaranteed SMS Delivery

Reach your customers instantly with SMS campaigns that get read, remembered, and drive real action.

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88%

Delivery Rates on SMS

27x

ROI on SMS Campaigns

9M+

SMS sent in a month

Engage Customers at Every Step with SMS

Marketing Campaigns That Convert

Send bulk SMS campaigns in seconds. Personalize them with names, offers, and urgency to make customers click.

Automation Flows That Work While You Sleep

Set up triggers for order updates, cart recovery, COD confirmations, or re-engagement and let Convertway follow up automatically, 24/7.

Ready-to-Use SMS Templates

Pre-built, high-performing SMS formats for promotions, COD verification, product launches, and more, just plug in your offer and send.

Analytics That Tell the Real Story

Track delivery, clicks, and conversions so you can double down on what works and cut what doesn’t.

Easily Integrate the Tools You Already Use

Works seamlessly with your store, CRM, and marketing tools like Shopify and more, so your customer data and communication are always in sync.

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Frequently Asked Questions

Still have doubts? Here's everything we think you should know.

Why is SMS marketing important for my ecommerce business?

SMS marketing offers unmatched reach and deliverability. Unlike email, SMS messages are opened within minutes and don’t end up in spam folders. This makes it ideal for time-sensitive offers, transactional alerts, and customer engagement.

What’s the difference between promotional SMS and transactional SMS?

Promotional SMS: Used for marketing offers, discounts, or new product launches, typically sent during specific hours. Transactional SMS: Sent for critical updates like OTPs, order confirmations, or alerts, delivered instantly, 24/7.

How do SMS automation flows help?

SMS automation flows allow you to send messages based on triggers, such as abandoned carts, order updates, or customer birthdays. This ensures timely, personalized communication without manual intervention.

Can I integrate SMS marketing with my CRM or ecommerce platform?

Yes. Our SMS marketing tool integrates seamlessly with Shopify, WooCommerce, Magento, Zoho CRM, and other platforms so that you can manage contacts, trigger messages, and track results in one place.

What is SMS deliverability and how do you ensure high deliverability % and reach?

SMS deliverability refers to the percentage of messages that actually reach recipients’ phones. We use direct telecom routes, DLT-compliant sender IDs, and real-time monitoring to ensure your messages bypass spam filters and reach your audience instantly.

Is SMS marketing compliant with regulations in India?

Yes. We ensure all messages are sent via DLT-registered sender IDs and follow TRAI guidelines for timing, consent, and opt-out options — keeping your campaigns compliant.

How can I measure SMS campaign performance?

Our analytics dashboard shows delivery rates, open rates, click-through rates and conversion tracking so you can measure ROI and optimize future campaigns.

How quickly are SMS messages delivered?

Most SMS messages are delivered within seconds. Transactional messages like OTPs are prioritized for instant delivery, while promotional messages follow TRAI-approved time slots.